Internal Server Error

  • Unknown's avatar
    lazexargmailcom · Member ·

    Please help! I changed the URL slug to be different to the WordPress URL in Settings>General and I got this message below. The site (thesmarthydroponics.com) is all over the place now…please please help! Thanks :( :(

    ‘Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request’

  • staff-totoro · Staff ·

    Hi there,

    The site thesmarthydroponics.com appears to be a self-hosted WordPress (also called “.org”) site hosted on SiteGround Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/thesmarthydroponics.com+dns

    To clarify, we are not the only providers of WordPress sites, and SiteGround also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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