invalid-json message preventing me from logging on to my WP site

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  cpwfour · Member · Mar 19, 2020 at 5:19 pm

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  Hello, when I try to login to my WordPress site, I get this message: Unknown error (invalid-json). Please contact an administrator for more info. I cannot log in. What should I do?

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  staff-blorbo · Staff · Mar 19, 2020 at 10:45 pm

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  What is the URL of the site you’re trying to access?

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  cpwfour · Member · Mar 20, 2020 at 12:51 am

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  Hello, it is http://www.journalofgospelmusic.com. Since I posted this message, the problem has been fixed by a third-party vendor. I would be interested to know what might have caused this error, however.

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  kokkieh · Staff · Mar 20, 2020 at 7:30 am

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  http://www.journalofgospelmusic.com/ is not a WordPress.com site, so I’m afraid we can’t help you with determining the cause.

  That site uses the open source version of WordPress, made on WordPress.org, so you can try asking at https://wordpress.org/support/forums/ instead whether they have any ideas what might have caused this.