invites getting redirected to wrong email

  • Unknown's avatar

    I am trying to invite a new user to our site. I enter a valid gmail address to the invite button, but the invite gets redirected to

    wildlybluebirda6736d5b91

    @wildlybluebirda6736d5b91

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, can you please share the two email addresses that are involved? Add them here normally and the forum software will redact them from public view, but staff will still be able to see them.

    As an example (email visible only to moderators and staff)

  • Unknown's avatar

    According to the AI-assistent:” If the person already has a WordPress.com account linked to that email address, the invite will be sent to their WordPress.com account rather than their email inbox. That’s just how WordPress.com handles invites when it recognizes the email as an existing account.”

  • Unknown's avatar

    Thanks @staartmees I was just coming back to say that WordPress.com also randomly assigns such usernames, but the user can change their public display name in their account settings. https://wordpress.com/me

  • Unknown's avatar

    I was trying to invite

    (email visible only to moderators and staff)

  • Hi @rboothe!

    The username you’re seeing actually belongs to the person you invited. It’s linked to the email address you used, so the invitation is going to the right account.

    That person just needs to accept the invitation on their end. If they’d like to change their username or how their name appears, they can do that by following this guide:

    https://wordpress.com/support/change-your-username/

    Let me know if anything is unclear. I’m happy to help 🙂

  • Unknown's avatar

    To the staff at WordPress: Please see the email from rboothe, dated 22 April. Something strange is going on here. My email address has been associated with wildlybluebirda6736d5b91 @wildlybluebirda6736d5b91. I have no idea what this link is – completely foreign to anything I might have created. In fact, I was not even aware that I had a WordPress account. How may my email address — not the username, but my email address — be unlinked from the wildlybluebird address? I’d also like information on how this account has been established with my email address, which, ironically, I’ve used to log in. Thank you.

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