Invoice query

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  andiamodannyandjane · Member · Jun 13, 2019 at 12:27 pm

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  I purchased Domain Registration and Mapping for dannymusing.com and premium WordPress.com last year after blowing up my iPad. I believe I purchased it using a different user than the one I am using now. I have no record of what it is and hoping by confirming my purchase details the team might be able to reverse engineer for me so I can benefit from the products I have purchased. Else I will get a refund and just use the account I have and upgrade

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 13, 2019 at 2:20 pm

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  Hi –

  I can’t find dannymusing.com registered in our system. It’s not connected to this user account, but more importantly, it’s not using WordPress.com in any capacity. Took another look with a broader search tool and it doesn’t not show any match for dannymusing.com, which means you can register it as a new domain.

  To do that through your account add the personal plan from https://wordpress.com/plans/ and then click on My Sites – Domains – Add New

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  andiamodannyandjane · Member · Jun 13, 2019 at 8:53 pm

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  Dannysmusing is there because I have accessed it in the last three days

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  supernovia · Staff · Jun 13, 2019 at 10:02 pm

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  Ah, we do have dannysmusing.com with an s.

  I believe I purchased it using a different user than the one I am using now.

  That’s correct. We can reach out via email to help you recover access, if needed, or you can use the form at wpchrg.com to sort it out.

  Or, one easy way to remember what address you used to set it up, is to try commenting on one of your posts. The correct email address will usually get a notification.

  Do you want to try that first and let us know if you need more help?