invoice request

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  winford1 · Member · May 15, 2019 at 8:12 am

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  we have had £100 taken out of our account and we dont know why ref is [redacted by staff]

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  staartmees · Member · May 15, 2019 at 9:14 am

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  You can check that charge at https://wpchrg.wordpress.com/

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  kokkieh · Staff · May 16, 2019 at 8:31 am

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  Hi there,

  Please do not post sensitive information like WordPress.com transaction IDs in the public forums.

  That payment is for the annual renewal of the site, sparwinford.com, which belongs to a different WordPress.com account than the one you’re using to post here.

  If you don’t remember the login details for the correct account, please submit our account recovery form using that same transaction ID that you’d posted above, and someone will follow up by email to help you regain access.

  Recover Your Account

  
  @staartmees, if someone posts sensitive info like that in the forums, please tag the thread for staff immediately. Also please tag all threads regarding unknown charges or refunds for staff, as we ask in the volunteer guidelines.

  WordPress.com Volunteers