IP Address

• 

  arkayzii · Member · Oct 14, 2020 at 11:33 am

  • Copy link
  • Add topic to favorites

  Hi

  I’m having issues with outgoing emails and i’ve been advised by Zoho support they are blocking them due to IP Address issues. Please could i have current IP address my website http://www.gallipots.co.uk is held at?

  We need this fairly quickly as our automated woocommerce order emails aren’t reaching customers.

  Thank You in advance

  James

• 

  staff-ozmodiar · Staff · Oct 15, 2020 at 4:46 am

  • Copy link

  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In the case of gallipots.co.uk, that webhost appears to be 123-reg.co.uk.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

  We encourage you to contact your webhost’s support team for your IP question.