iphone ios app not working – can’t upload images, videos

  • Unknown's avatar
    naomudesnunca · Member ·

    When I’m writing a post if i press the plus button to add an image or a video, the screen goes blank and I can’t add anything. I have deleted and reinstaled the app but it keeps doing the same.

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • staff-mckluskey · Staff ·

    Hi there!

    Are you able to open a support ticket directly from the app? Tap on your profile picture > Help&Support > Contact Support.
    Our mobile team will have a look and get back to you from there. Thanks!

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