is my site a copy of word press with a different hosting service?

  • Unknown's avatar
    majilove22 · Member ·

    I remember setting up my blog with word press recently sept 7th and I also purchased a theme from envato and had it installed as well. Now when I try and sign into word press to edit my website’s theme, my login credentials are not even available and neither is the username/password recovery option. Can you please help me recover my website. I have a business to run.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    I don’t see any WordPress.com sites under your account here.

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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