Is there a way to retrieve old posts from an account that expired?

  • Unknown's avatar
    yesprepcom · Member ·

    Is there a way to retrieve the content that populated a Word Press site that was left to expire? None of that content is visible on the backend of Word Press. Would reactivating the account make a difference?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    We do have backups available (for emergency situations only) for sites we host directly on WordPress.com. Under your account, these are the sites I show as hosted here:

    – https://theanswerisyesdotorg.wordpress.com/
    – https://yesprephoustondotcom.wordpress.com/

    However, those sites appear to not be in use and have not seen any activity in some time. I do not see that content is missing on either of those sites.

    Is your issue with https://dev-the-answer-is-yes.pantheonsite.io/ perhaps? Please note that we do not host that site, though it shows up in your WordPress.com admin screens due to the Jetpack plugin you installed on that site. We do not have data for this site as we do not provide hosting for it.

    In situations like this your host (pantheon.io) may have the backups you need stored locally on their end, and would be in the best position to help since they have direct access to your website files and database. You can contact them here for assistance: https://pantheon.io/contact-us

    Hope this helps point you in the right direction!

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