Issue

  • Unknown's avatar
    anikasharma77 · Member ·

    Hello,

    I’m facing an issue while importing template using a ‘Starter Templates’ plugin on my WordPress installation.

    The error says – XMLReader is not enabled and asks me to reach out to the server administration/hosting provider to fix this issue.

    Can you please take a look. Looking forward to hearing from you.

    Thank You!

    Regards,
    Anika

    The site I need help with is mycollegeconnectors.wordpress.com.

  • supernovia · Staff ·

    Hi Anika, could you send a link to the site you’re having trouble with? The error you mentioned sounds like the site you’re working on may not be hosted here.

    Also, please note these forums are for the sites hosted and managed here at WordPress.com, vs using the free WordPress software with another host. If you’re not sure about your site, send a link and we can point you in the right direction.

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