Issue

  • Unknown's avatar
    nixonetienne · Member ·

    Good afternoon,
    I inadvertently purchased a domain via WordPress however, I already have one with Godaddy.com, and I would like to refund the domain name and use the money towards my monthly business subscription. Any help will be greatly appreciated.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    From what I can see the domain my-2-pennies.com was purchased several months ago (06-26-2021) which is well outside our refund window for domain purchases.

    https://wordpress.com/support/refunds/#domains

    If you wish we can restore my-2-pennies.com to your account so that you can continue to use it until it expires in 06/22, but I am not able to refund or apply credits to your account in this case.

    Let us know if you would like to proceed with recovering my-2-pennies.com or if you have any questions.

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