Issue in regards with the plugin

  • Unknown's avatar
    itp3 · Member ·

    Greetings,
    I have installed the alidropship plugin(which i purchased) on wordpress.
    An alert pops up which says- AliDropship plugin alert: Error! ionCube Loader Loader not found. Alidropship plugin can’t be activated.
    I need to activate the ionCube loader in order for the alidropship plugin to work properly.
    Kindly guide/help me with this issue at the earliest.

    Regards,
    itp3.

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • Unknown's avatar
    andresgerardo1228 · Member ·

    Hey, I encountered this same exact problem a couple of days ago and managed to fix it. You have to go to…

    1. go to your host main page

    2. click advanced or wherever you can access the cpanel

    3. Go to MultiPHP Manager
    – might be different on yours. There are alot of options for PHP but try to end up on one that has the following information.
    – It should say ‘System PHP version’ and show the default version your host provides which is probably ‘PHP 7.0 (ea-php70)’
    – Below that it should say ‘Set PHP Version per Domain’

    4. Where it says PHP version go ahead and choose the version affiliated to your Alidropship plugin download whether it be version 7.1 or 7.2(with a scroll down option) – choose the domain you want to apply that version to – click apply.

    It should say ‘A change to the “(yourdomain)” domain‘s PHP version affects the following domains: (yourdomain)

    Your good to go!

    Don’t give up man. All of this technical crap had me bummed out too but you just have to hang in there and be persistent enough to not let your goals be inhibited by frustration. Good luck.

  • staff-zinnia · Staff ·

    Thanks for sharing those details, andresgerardo1228.

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