Issue with incorrect upgradation

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  paivishal · Member · Mar 6, 2015 at 7:51 am

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  I of my account for 99 dollars today, which was not requested by me – I need refund of this charge, kindly let me know the process

  The blog I need help with is: (visible only to logged in users)

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  paivishal · Member · Mar 6, 2015 at 7:53 am

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  my account got charged for 99 dollars today, which was not requested by me – I need refund of this charge, kindly let me know the process

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  paivishal · Member · Mar 6, 2015 at 8:03 am

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  Using the link provided in your mail, I have now cancelled the upgrade. please confirm by when would the refund be completed

  Thanks

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  rachelmcr · Member · Mar 6, 2015 at 10:24 am

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  Hi there,

  I see you had a WordPress.com Premium trial upgrade, and you cancelled it before the charge to keep that Premium upgrade went through. There was a pending charge on your account, but that pending charge was not finalized and I confirmed that everything was cancelled successfully.

  It may take some time for your bank to remove that pending charge from your account. If you have any questions or concerns about that pending charge, please contact your bank for more information about that process.

  If I can do anything more to help, please let me know!