Issue with my domain

  • Unknown's avatar
    travismoscinski · Member ·

    Hello. I seem to be having issues with the domain name as it isn’t showing up in my account and I was told it would renew on April 14. I thought I have transferred my domain to greengeeks.com but it looks like it is not so and now I seem to be in limbo. How can I get my domain name back and is it possible to pay for the domain name through wordpress.com?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed travismoscinski.com on 2021-03-14, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that travismoscinski.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of travismoscinski.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain.

    IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

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