Issues connecting Facebook and Instagram with Jetpack Social

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  janetpaschal · Member · Mar 11, 2024 at 12:31 am

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  I am trying to connect my Facebook and Instagram accounts so my blogs can be shared to them when I post. I am having issues with both.

  I try connecting Facebook and it tries, but the ‘Connect’ never updates. My Facebook business integrations settings show Jetpack added. I’ve tried removing, clearing cookies/cache, but no joy.

  For Instagram, I am able to get the ‘Connect’ changed to ‘Disconnect’ and I see my account when expanding the Instagram tab in the Marketing/Connections area. However, when I try to share a post, it says I have nothing connected.

  Any help with either of these issues would be greatly appreciated!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  janetpaschal · Member · Mar 11, 2024 at 12:59 am

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  Nevermind on the FB issue – figured out a Facebook page is needed instead of a regular profile.

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  janetpaschal · Member · Mar 11, 2024 at 1:21 am

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  And IG is figured out, too. Topic can be closed.