Issues with receiving email notifications from blog post comments

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  alelu5e59b47cba · Member · Dec 29, 2020 at 4:55 am

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  Hello,
  I’m having issues receiving email notifications when someone adds a comment to a blog post. I’m the website’s admin, so I should receive all the notification emails. Can anyone help? Thanks in advance!

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  staff-mckluskey · Staff · Dec 29, 2020 at 11:07 am

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  Hi there!

  Are you talking about beyondmama.com? If so, I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.