Issues with saving draft, adding tags and uploading Featured Image

  • Unknown's avatar
    soniasstoryge · Member ·

    I have been experiencing the issues since the new interface was launched. When working in the post the following will NOT work:
    SAVE DRAFT (error massage: Updating failed. Sorry, you are not allowed to edit this post.)
    SET FEATURED IMAGE (image will not finish loading)
    ADD TAGS (only one tag can be added, after adding comma and typing the next one the first one disappears)
    Each time I tried to log out and log in, reload the page, change previews. Nothing seems to work.
    Anyone can advise a fix?
    Thank you.

  • staff-totoro · Staff ·

    Hi there,

    It looks like you are using Chrome as your browser, yes? What you describe sounds like an issue with your cache/cookies, especially the login cookie we store for authentication purposes.

    Please clear your cache and cookies as described here: https://support.google.com/accounts/answer/32050

    Also please confirm you have turned cookies on as described here: https://support.google.com/accounts/answer/61416

    If you do both of these things, do you continue to have these issues or do they go away? Thanks for the additional info!

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