Issues with site, was directed from BlueHost to you!

  • Unknown's avatar
    tigrmonki · Member ·

    Hi! And thank you for your time in advance!

    1) There are glitches in the website builder. I change something in the editor and save, and then when I open the public site, the changes aren’t made. There is also a shopping cart icon, in the top right hand corner on the public page, not in the editor view that I can’t get rid of, and Bluehost says these are glitches that are going to be fixed, but it’s been two weeks, and I need my site to be live asap.

    2) My landing page linked under Foundations in the builder (but really called Move to Heal), looks great in the editor, but then once I published it… there were so many things wrong with it, and I need guidance on what are system glitches vs user error. Blue Host said I’d need to contact you for this, because it isn’t affiliated with them.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    I don’t see any WordPress.com sites under your account here.

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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