It looks like some issue happened with our wordpress site – HELP!

• 

  aliza2005 · Member · Dec 5, 2022 at 8:07 pm

  • Copy link
  • Add topic to favorites

  We are getting a wp-login.php download instead of the site for truenorthrva.com

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  supernovia · Staff · Dec 6, 2022 at 12:04 am

  • Copy link

  Hi! Your site uses a free copy of WordPress rather than our hosting service, so I can’t take a closer look, but if you still need help with this, can you contact your host? Usually if pages are downloading instead of displaying, it’s a server error.

  Then if you need more help, I’d recommend checking in with your hosting provider. Or, there is another set of forums for the free WordPress software:
  https://wordpress.org/support/forums/

  This summary explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!

• 

  aliza2005 · Member · Dec 7, 2022 at 6:13 pm

  • Copy link

  thanks! looks like we’re back up and running!

• 

  supernovia · Staff · Dec 7, 2022 at 7:59 pm

  • Copy link

  Oh good! Take care!