It’s an old website with email I can’t access

  • Unknown's avatar
    gilrico · Member ·

    Hello, I would love to use an url instead of the new one I had to make – but I cannot access the email I was using and therefore it’s a very unfinished public website with my name on it as well as the new one I am making now. Is there a way to recover it or AT LEAST remove it so I can start fresh?

    thanks!

    Site: (email visible only to moderators and staff)/.
    WP.com: Yes
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

    Hope this helps point you in the right direction!

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