I've been hacked…need help please!

  • Unknown's avatar

    Hello, I tried to get on to my website matthansonracing.com yesterday to find that google has marked it as “unsafe” due to suspicious activity. I spent some time searching yesterday to try to find out what needs to be done to fix this. I was able to log in yesterday and found an unauthorized admin which I deleted along with all of the posts/changes he had made. I went back to try to play around with the site today, but I am completely locked out. I am not able to get to view the site in any way and I am not able to log in to the wordpress editor at all. If I try to do either, I get an error 404 message. I am at my whits end trying to sort out what is going on. Can anyone help me?

    Everything I am seeing now shows I need to install a plug-in to scrub the site, but I am not able to access my website editing dashboard so I cannot do that. Is there any other steps I can take?

  • Hi there,

    Looks like you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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