I’ve been locked out of my domain and can’t get back in /wp to change it…

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  kirstenalbright · Member · Apr 5, 2020 at 11:12 pm

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  I need to somehow get into my domain to correct an error but it wont let me.
  The guy that built it and has his email address as admin isn’t answering my emails and I don’t know what to do. It’s on godaddy but created through wp.
  I appreciate any help!

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  kokkieh · Staff · Apr 6, 2020 at 9:13 am

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  Hi there,

  If your site is on GoDaddy, you’re using the open source WordPress software found on WordPress.org. That’s not the same thing as WordPress.com, and your site has no connection to us.

  GoDaddy support should be able to help you regain access to the site. Otherwise you can ask for help with your version of WordPress at https://wordpress.org/support/forums/