Jetpack
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Hi. I cannot access My Site at the top left because this error message keeps appearing:
‘Please check your Primary Site’s Jetpack connection wp-admin’I don’t have a site linked to this WordPress.com account
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Hi there!
Your actual site is hosted by Bluehost. Jetpack is used to connect your WordPress.com account to a WordPress.org site so that you can add more features to your site. If you’re having trouble with your site, please try logging in directly to your site. And if you’re having trouble with logging in directly to your site, please reach out to Bluehost support who can help you with logging in to the site.
On this forum, we can only help with WordPress.com sites. WordPress sites hosted by Bluehost and other companies are called self-hosted WordPress.org sites. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about the differences, please check the following article that details the differences: https://en.support.wordpress.com/com-vs-org
The actual files of WordPress.org sites are hosted by the hosting service provider. In this case, your hosting service provider is Bluehost so you’d need to contact them for help with logging in to your site.
If you have successfully logged in to your site and need help with the Jetpack connection issue, you can post on the Jetpack support forum here: https://wordpress.org/support/plugin/jetpack/
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