Jetpack followers/stats after move

  • Unknown's avatar
    becleveradmin · Member ·

    Hi, you recently helped merge my Jetpack statistics after I moved a redesigned site live from staging to replace the existing site (same URL becleverwithyourcash.com).

    However, though the stats are now combined fine when using the mobile app, on desktop, clicking the week/month/insights tabs etc reverts it back to the old stats that aren’t updating.

    Also, I’ve noticed subscribers aren’t getting new post notifications and it looks like followers via WordPress haven’t transferred over. The help page says this is something you’ll need to help with too.

    Thanks

    Andy

  • staff-totoro · Staff ·

    Hi there,

    This seems to be your first support request with WordPress.com in our forums here. Is it possible that you had help with that initial stats merge in the Jetpack support forums here instead?
    https://wordpress.org/support/plugin/jetpack/

    It’s sounding like you may be having a lingering Jetpack identity crisis, and the staff there would best be able to help in this case, thanks!

  • Unknown's avatar
    becleveradmin · Member ·

    Thanks!

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