Jetpack: I can not activate and connect the JetPack

• 

  multcomm · Member · Jan 4, 2013 at 2:05 am

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  Hello, I downloaded the Jetpack in my hosted WordPress installation. I use
  Wordpress 3.5 and 2.0.4 Jetpack in a multisite installation, also use domain
  mapping and customization of WP-CONTENT folder.

  When trying to make a connection with JetPack WordPress.com I get the message:

  “The Jetpack server could not communicate with your site’s XML-RPC URL. Please
  check to make sure http://blogdamultcomm.com.br/xmlrpc.php is working properly.
  It should show ‘XML‑RPC server accepts POST requests only.’ on a line by
  itself when viewed in a browser and should not have any blank links or extra
  output anywhere. “

  But to access the address “blogdamultcomm.com.br / xmlrpc.php” I get the
  message:

  “XML-RPC server accepts POST requests only.”

  I understand that should be the correct message. So I do not know what might be
  going wrong in my setup and would like to help or solution.

• 

  multcomm · Member · Jan 4, 2013 at 2:06 am

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  Sorry, correcting the website address is http://www.multcomm.com.br

• 

  kathrynwp · Staff · Jan 7, 2013 at 7:02 pm

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  Hi there, I’m sorry you’re having trouble getting Jetpack set up. The first troubleshooting step would be to deactivate all plugins temporarily and try connecting to Jetpack again. If it works, reactivate each plugin one at a time, checking the Jetpack connection in between each, until you find the culprit.

  If you find the conflicting culprit, please let me know so we can investigate further.