Jetpack migration

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  aaronwxm · Member · Jun 3, 2020 at 8:53 am

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  hi, i have just ported my development site to my live url. However i cannot get back my old jetpack stats and email subscribers. can you please assist?

  https://wordpress.org/support/topic/migration-of-stats-and-subscribers/#post-12930832

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  staff-zinnia · Staff · Jun 3, 2020 at 8:15 pm

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  Hi –

  Help with Jetpack comes from https://jetpack.com/contact-support/?rel=support

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  staff-blorbo · Staff · Jun 3, 2020 at 11:22 pm

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  With Jetpack, your stats and subscriber information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats and subscribers were lost.

  That’s what happened on your site.

  I have fixed the issue and you should be able to get your stats and subscribers back by reconnecting to WordPress.com from the Jetpack section of your site’s Dashboard.