Jetpack Mobile Theme Problem

  • Unknown's avatar

    The mobile theme from Jetpack loads by default on my blog (even when connecting from a desktop PC). Website URL: http://everythingonlists.com

    Please help me!

  • Unknown's avatar

    I took a look and everything is working properly.

    Do you also encounter this issue in a different browser? for example Internet Explorer or Google Chrome?

  • Unknown's avatar

    I tried on 2 different computers with Google Chrome, Internet Explorer and Mozilla Firefox. I solved the problem by deleting JetPack and reinstalling it without enabling the mobile theme option.

    I looked into it for around 3 hours and couldn’t find what was the problem. I would like to use again the mobile theme but I am afraid the issue might occur again, so do you have any idea what might have gone wrong?

  • Unknown's avatar

    Could you try and disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

    Also make sure you are running the latest WordPress and Jetpack version:
    http://www.wordpress.org
    http://www.jetpack.me

    I also noticed that there is an “Internal Server Error” at the bottom of the page. You might want to contact your hosting provider about that.

    Looking forward to your reply.

  • Unknown's avatar

    Thank you for your reply.

    I disabled most of them and now it seems to be working fine. I will try and enable them one by one and see if any of them caused the problem. Is there any known issue with another plugin?

    I have both wordpress and jetpack updated.

    I don’t see the “Internal Server Error”, if it is still there could you give me a print screen or more details ?

  • Unknown's avatar

    I was wrong, the problem is still there ( only on IE and Chrome).

  • Unknown's avatar

    Did the problem came back after enabling other plugins? if so, which plugin did you enable?

    Could you send us a screenshot of the page where you’re seeing this?

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