Jetpack not connecting (issues)

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  willgreeny · Member · Jun 2, 2020 at 10:34 pm

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  Hi there,

  I cannot connect my site to jetpack anymore – wants a migration from the same url domain and gets confused with an error when trying to reconnect – can provide admin details but would appreciate this ultimately if it can be fixed.

  Many thanks,

  Will

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 3, 2020 at 4:59 pm

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  Hi –

  When I check that site I see a connection error. We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account.

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  willgreeny · Member · Jun 6, 2020 at 1:57 pm

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  Hi there,
  Can you check now? I’ve allowed access to XML-RPC.
  Kind regards,
  Will

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  kokkieh · Staff · Jun 6, 2020 at 2:26 pm

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  Hi Will.

  I’m afraid Jetpack’s debugger at m/support/debug/?url=https%3A%2F%2Fpoemanalysis.com%2F still shows a communication error for me.

  Please contact Jetpack support directly at https://jetpack.com/contact-support/?rel=support so they can look into this for you further.