jetpack problem https://hawaii-reise-tipps.de/

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  boraxxxx · Member · Dec 11, 2020 at 6:03 pm

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  I had this blog’s Jetpack on https://hawaii-reise-tipps.de/, and it was a staging site. However, the main site went offline for a day, and when it came back online, Jetpack was on the staging site. The main site has a new Jetpack connection with stats reset. Can you help me merging those two websites under the main site again?

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Dec 11, 2020 at 7:47 pm

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  With Jetpack, your stats and subscriber information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats and subscribers were lost.

  That’s what happened on your site; it previously used a different site URL, hawaiir.wpengine.com

  I have fixed the issue and you should be able to get your stats and subscribers back by reconnecting to WordPress.com from the Jetpack section of your site’s Dashboard.

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  boraxxxx · Member · Dec 11, 2020 at 7:57 pm

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  macmanx,

  Thank you! The last two days gone but it’s okay.