Jetpack stats error

  • Unknown's avatar

    Getting an error on my worpress stats…
    User Agent: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.56 Safari/537.17”
    Page URL: “http://sabsong.com/wordpress/wp-admin/admin.php?page=stats&noheader&dashboard&width=952”
    API URL: “http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&blog=13241442&page=stats&chart&unit=1&color=fresh&width=471&height=175&j=1:2.1.1”
    http_request_failed: “Empty reply from server”

    I run a wordpress.org blog…connected to a wordpress.com account…
    Appreciate your assistance. Or a referral to a reliable stats app.
    Error occurred today…all day.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Could you try to disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

    Also make sure you are running the latest WordPress and Jetpack version:
    http://www.wordpress.org
    http://www.jetpack.me

    Looking forward to your reply.

  • Unknown's avatar

    Did as you suggested and all is good with the jetpack stats.
    Thank you for your quick reply and solution.
    Cheers.

  • Unknown's avatar

    Great to hear. Feel free to contact us if you have any other questions.

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