JetPack Stats showing [?] icon and will not load.

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  siftingpoint · Member · Jan 22, 2013 at 6:18 pm

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  JetPack Stats showing [?] icon and will not load. I use Pagelines Framework Pro.

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  kardotim · Member · Jan 23, 2013 at 1:51 pm

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  Do you also encounter this issue in a different browser? for example Safari or Google Chrome?

  Otherwise please try clearing out your cache.

  Sorry for the inconvenience.

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  siftingpoint · Member · Jan 23, 2013 at 3:14 pm

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  I use Safari and have never had any problems until Monday. I cleared the cache and now the [?] icon is only a dark box but I can click on it and again the stats page times out and gives the error: “We were unable to get your stats just now. Please reload this page to try again.” Reloading does not help/

  Could this have something to do with me starting to use the WP stats page? It makes me sign in and click through to get to the page.

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  kardotim · Member · Jan 25, 2013 at 8:15 am

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  The issue has been resolved. Could you please give it another try?

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  siftingpoint · Member · Jan 25, 2013 at 3:23 pm

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  Yes I noticed yesterday – boom – the icon showed up and the graph is there are well. I now can access both the standard stats and WP detailed.

  Thanks to whoever fixed it!