Jetpack stats unavailable for over a week

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  dubatomicmusic · Member · Feb 20, 2012 at 6:10 pm

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  Hello,

  Jetpack stats have not worked for over a week. I have deactivated and reactivated. I have uninstalled and reinstalled. Nothing seems to work. I understand this has happened before and eventually it was fixed. Are there any updated to this problem? Is anyone else currently having a problem?

  Thanks,
  DubAtomicMusic.com
  Blog url: http://dubatomicmusic.wordpress.com/

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  staff-blorbo · Staff · Feb 20, 2012 at 10:49 pm

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  Do you see any errors on the screen? If so, would you please quote them?

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  dubatomicmusic · Member · Feb 20, 2012 at 10:53 pm

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  “We were unable to get your stats just now. Please try again.”

  I have gotten this quote for some time now.

  Also, My URL is http://www.dubatomicmusic.com I use wordpress.org but was told jetpack is through .com and to use this support forum. Don’t know if this makes a difference

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  staff-blorbo · Staff · Feb 20, 2012 at 11:14 pm

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  Can you please try deactivating all other plugins to rule-out a plugin-specific issue?

  Theme functions can sometimes interfere like plugins too, so if that doesn’t help, would you please try temporarily switching to the Twenty Eleven theme?