Jetpack upgrade errors on WordPress.com hosted site (solved)

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  kitchentourist · Member · Sep 21, 2016 at 5:39 pm

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  I moved my site from a self-hosted .org installation to a WordPress.com installation with a custom mapped domain a while back.

  I definitely had Jetpack installed on the self-hosted site, but obviously plugins aren’t a part of WordPress.com. So I was confused to see Jetpack upgrade errors (and for different versions) several times on my site, always associated with the new editor screens.

  I didn’t see anything else about this problem in the support forums so I figured I’d post where I saw the errors and where I went to get rid of them.

  Solution:
  I went to my stats page where I could see the full list of all my sites:
  https://wordpress.com/stats/day

  Going to the site settings for the custom domain gave me the option to “disconnect” Jetpack:
  https://wordpress.com/settings/general/{custom domain}

  With Jetpack “disconnected” for the custom domain, I could go back to viewing the links that had been giving me errors!

  Where I saw errors previously:
  When I went to my themes admin page, for example, I saw a message that said:

  Your version of Jetpack is out of date.
  Jetpack 3.7 or higher is required to see this page

  This is absolutely not on a .org installation – I get it at https://wordpress.com/design/{custom domain} (admin view)

  I could get to the themes page by going back to the wp-admin view at
  https://{username}.wordpress.com/wp-admin/themes.php

  I also saw a Jetpack upgrade notice when I entered the new post editor view on my site at https://wordpress.com/posts/{custom domain} (admin view, too, of course)

  Jetpack 3.3 is required to take full advantage of all post editing features

  Going to the wp-admin version never displayed any of those errors:
  https://username.wordpress.com/wp-admin/edit.php

  The blog I need help with is: (visible only to logged in users)