jetpack upgrade required but not possible

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  osakasteve · Member · Mar 17, 2015 at 7:48 pm

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  I have a wordpress.com blog that is mapped to a personal domain (osakasteve.com). The newer stats pages show an old blog that I believe I deleted (osakasteve.wordpress.com). Each of these entries in the newer stats page shows that I am required to upgrade Jetpack, but when I attempt to do so I am told that page is not available.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Mar 18, 2015 at 10:12 am

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  Hi there,

  Sorry for the confusion! Your domain osakasteve.com was previously used on a self-hosted site linked to WordPress.com with Jetpack, and that old connection was still in our system (even though you’re now using that domain with a blog hosted here at WordPress.com). I removed that old connection to clear up that problem.

  The underlying address for your blog at osakasteve.com is osakasteve.wordpress.com, so you may still see that address in a few places in your dashboard. (We use that address to make sure all of your content is saved even if you stop using your custom domain name with the blog.) Please let me know if you have any questions about that. :)