Jetpack won’t let me log into my account

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  19stephen72 · Member · May 4, 2021 at 5:57 pm

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  I tried to log into my WP account and I got a message saying that Jetpack has blocked my account. This is what it said:
  Your IP address has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email.
  I tried sending an email, but it took too long, and was not even able to get to my page. Please let me know what to do, as I need to get into the back-end of my account.
  Thanks,
  Stephen

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  supernovia · Staff · May 4, 2021 at 10:04 pm

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  Hi Stephen, can you try allowing your IP via WordPress.com? You can enter IP addresses here:
  My Sites → Settings → Security → Prevent brute force login attacks

  Going forward, here’s how to reach Jetpack support:

  Contact Support

  
  https://wordpress.org/support/plugin/jetpack

  Cheers!