just trying to renew before it expires today
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I am in the site, trying to renew, and it is not clear to me. I try to click on the cart, but doesn’t work. I do not want to upgrade. I just want to renew what I have, but it seems to want to push me to upgrade
The blog I need help with is: (visible only to logged in users)
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Hi there,
What upgrade were you wanting to renew? seniorpeerprevention.org? I see that it has been renewed already, but let me know if there it is a different upgrade.
Thanks!
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No, it was chalkartprescott.wordpress.com
I could not renew at the lower fee; had to pay the higher amount. Was concerned with the date being today -
What upgrade was purchased for chalkartprescott.wordpress.com?
WordPress.com Business? And you wanted Premium? If so, I can refund you the amount minus the cost of the Premium Plan and add that plan to your account.
Let me know. Thanks!
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I believe the issue you are encountering is because you’re not the owner of the Premium upgrade. The upgrade that was expiring was under tblake29’s account and only that user can renew that upgrade. Let me know if you want me to issue a full refund so that the other user can renew or if you want to proceed with the upgrade under your account.
Thanks!
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I’m removing the automated response. Please let me know if you have any questions.
Thanks!
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Please Darnelldibbles! Hi! Maybe you can help me! I tried to renew my domain mapping (still in grace period /from 26th of August). I filled all page for renewal, enter credit card numbers, but I can not send this page! Clic on the validation button has no effect! bienmieuxapres.com is the domain.
Thank you so much!
Valérie -
Just to complete: clic has no effect because it is the page to do it before 26th. I don’t find any other link to do it now that I am in grace period…
Valérie -
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Good morning Darnell. Laura Norman here still confused about chalkartprescott. Tina Blake did work for our company, but no longer. And this page relates to a company event/fundraiser. How do I prove that the ownership is our and ensure we are renewed and have no hiccups in our event? Thank You.
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Hey Laura,
Is there a way to get in contact with Tina and see if she can transfer the account over to you? She can post in this thread to confirm and I can make the transfer for you.
Otherwise, if that upgrade expires, I can just remove it from her account and you can just purchase the Premium account.
Let me know if you have any questions.
Thanks!
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