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  irinapiscu · Member · May 28, 2018 at 10:53 am

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  I don’t want to purchase anymore the domain. How can I stop the transaction?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · May 28, 2018 at 5:17 pm

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  Hi there, if you have purchased a domain through WordPress.com and you don’t wish to renew it, you can cancel it in your Manage Purchases dashboard. Here’s our support guide that explains the process of canceling a domain

  https://en.support.wordpress.com/domains/cancel-domain/

  Let us know if you have any other question.

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  supernovia · Staff · May 28, 2018 at 10:57 pm

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  @irinapiscu it looks like everything but the domain refunded properly. We’ve taken care of the rest of the refund for you on our side. Cheers :)

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  irinapiscu · Member · May 31, 2018 at 9:11 pm

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  Thanks a lot. Cheers :)

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  irinapiscu · Member · Jun 4, 2018 at 8:25 am

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  Hi,

  I have noticed that the amount is still in blocked status. Is it maybe because I have erased my card from the site ? Or maybe I should just contact my bank?

  Thank you and Best regards,

  Irina

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  kokkieh · Staff · Jun 4, 2018 at 9:54 am

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  Hi Irina,

  It can take up to ten business days for your bank to show the refund on your account or to remove the hold on the amount on your card. We don’t have any control over that, so please follow up with your bank directly on that.

  But deleting your card details from our system does not prevent the refund – our payment processor does keep a record on their end for legal and accounting purposes for a certain period of time, and they handle the actual refund.