Launch error
-
Hello, I’m trying to launch my web, but receive a couple of error messages:
Something went wrong. Visit site admin
The Jetpack site is inaccessible or returned an error: server error. requested method jetpack.jsonAPI does not exist. [-32601]
The blog I need help with is: (visible only to logged in users)
-
Hi there!
Just to confirm that we’re looking at the right site, are you having this issue with http://www.yourvisualworld.com? Or did you need help with the WordPress.com site at bairrodotpt.wpcomstaging.com (of which you’re an administrator)?
If you need help with bairrodotpt.wpcomstaging.com, please note that the domain bairro.io needs to be pointed to WordPress.com first. This can be done by using the WordPress.com nameservers or our IP addresses.
- Here’s how to use the WordPress.com nameservers
- If you want to use our IP addresses instead, here are the instructions for that
Note that you will need to do this on your domain registrar’s end. You can also ask them to do it for you. Within 72 hours of changing the nameservers or adding our IP addresses, the domain will start loading your WordPress.com site, and the Jetpack error you’re seeing will be fixed on its own.
If you want to work on the site in the meantime (while the DNS propagation is in progress), you can make bairrodotpt.wpcomstaging.com the primary address by following these steps:
Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site addressFeel free to let us know if you have more questions.
- The topic ‘Launch error’ is closed to new replies.
WordPress.com Forums 