Launch Site

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  nboogie154 · Member · Feb 16, 2019 at 9:28 pm

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  I keep pressing the Launch Site button but it just keeps on telling me that only I can see my site until it is launched. Please help me.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 17, 2019 at 2:34 pm

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  Hi there,

  Please try clearing your browser cache, and then click the Launch button in Settings again. Let me know if it still won’t work.

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  nboogie154 · Member · Feb 17, 2019 at 7:27 pm

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  Hi, it is still saying the same thing and my site still hasn’t launched.

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  kokkieh · Staff · Feb 18, 2019 at 5:25 am

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  What browser are you using? Please give both the name and version number as it appears if you visit http://supportdetails.com/

  Please make sure your browser allows JavaScript, and disable any browser add-ons you might be using.

  Solve Common Browser Issues

  Also please check if logging in in incognito/private mode, or using a completely different browser works.

  Your account is already verified, so you should be able to launch your site, but it might be the code that makes this happen is not running in your browser. Trying the things I mentioned above might help us narrow down what’s causing this.

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  artgqerwt · Member · Feb 19, 2019 at 12:31 pm

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  Hi,
  I have the same problem, Launch site is not working.

  Incognito mode does not help, and I have tried with several browsers:

  Chrome 72.0.3626.109
  Microsoft Internet Explorer 12 (Project Spartan) 17.17134
  Firefox 64

  Javascript is enabled.

  My site is https://pihlajaniemenluonto.home.blog/

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  supernovia · Staff · Feb 19, 2019 at 6:16 pm

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  Hi @hetkiymparistolle and @nboogie154, would it be alright if staff logged in as you and clicked launch, so we can see what you’re seeing?

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  artgqerwt · Member · Feb 20, 2019 at 7:59 am

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  Yes, that’s ok!

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  kokkieh · Staff · Feb 20, 2019 at 8:15 am

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  @hetkiymparistolle,

  Just to confirm, you tried launching your site using the banner appearing at the top of the site itself, NOT the launch button at My Site ->Settings, correct?

  I was able to launch your site using the second option, so it’s visible publicly now.

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  artgqerwt · Member · Feb 20, 2019 at 8:18 am

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  Yes, that’s right.
  OK, thank you!

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  kokkieh · Staff · Feb 20, 2019 at 8:18 am

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  Thanks for confirming :)

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  nboogie154 · Member · Feb 20, 2019 at 1:07 pm

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  It is okay for staff to log in as me and launch my site please and thank you!

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  kokkieh · Staff · Feb 20, 2019 at 1:14 pm

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  @nboogie154 please try doing it from My Site ->Settings as I explained above:

  https://wordpress.com/settings/general/htttplifehappens.home.blog

  Let us know if it won’t work there either.

  Also please let us know what browser you’re using, and whether you’re using Windows or a Mac.