Linking to WordPress.com to get better stats

  • Unknown's avatar
    thegalereview · Member ·

    Hello!
    I have run a company blog for some time. I was able to use Jetpack, and from there click ‘view stats online’ and go to WordPress.com to see more stats (colourful graphs etc.)
    This connections seems to have been broken. It is now taking me to stats for a different site! And it is telling me the email address I believe would have been used to set up the site is not registered with WordPress.com…. but I was using it only this year! Very confused…

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Please try disconnecting Jetpack from WordPress.com at Jetpack > Dashboard > Site Connection > Manage Site Connection in your site’s Dashboard, then connect again when prompted.

    After that, it will now be connected to the WordPress.com account you’re currently logged in as.

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