Live Chat with Happiness Engineer

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  yogaduvillage · Member · Apr 14, 2015 at 5:44 pm

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  where is the live chat

  The blog I need help with is: (visible only to logged in users)

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  macreato · Member · Apr 14, 2015 at 6:15 pm

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  I have a site, homercsl.com that I need to cancel before renewal please

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  timethief · Member · Apr 14, 2015 at 6:32 pm

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  @yogaduvillage
  If you have a registered a WordPress.COM blog then on your Admin page on the bottom right hand corner there will be a blue live chat pop-up support box that you can use to dialog with Staff.

  Alternatively, you can simply state what you need help with here knowing there’s rarely ever a question posted that has not been asked and answered previously.

  Is this a question about domain mapping? Although yogaduvillage.com has been registered, it is not using WordPress.com nameservers.

  If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

  To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

  Note: When mapping from an underlying .wordpress.com blo0g to an existing domain we require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

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  timethief · Member · Apr 14, 2015 at 6:33 pm

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  @macreato

  Your issue is a different issue. Please use this link https://en.forums.wordpress.com/?new=1so you can copy and paste your text into a new thread where you will get the help you need.