Locked Domain
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Hi,
I tried to purchase a domain for a friend, but I wasn’t an administrator on her WordPress website. I purchased the domain, couldn’t link it to her website, so I cancelled the purchase. I have then learned that she can add me as an administrator for her website, and I can then purchase the plan for her as an administrator, but unfortunately, now the domain is locked. Is there any way I can reverse this cancellation, OR can it be freed up for purchase again? Is there any way to free it up now instead of waiting the 30 days (is it 30 days)?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Is this for the domain, monasterypreservationalliance.com? I can still restore it for two days if you want to use it, or otherwise it should be released by next week at which point you’ll be able to register it somewhere else, provided someone else doesn’t register it first.
If you still want to use the domain on WordPress.com, I recommend restoring it, then I can move it to the correct site for you, or I can help you transfer it to another WordPress.com user.
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Sorry, it looks like a previous domain was in my clipboard when I pasted it into my reply. I had meant to type jessicaangusphotography.com :)
With which site do you want to use the domain? I see you’ve deleted the site to which the domain was originally connected, so I’ll need a different site in your account to which I can connect the domain.
I’ve also sent you a link to pay for the domain again, as your original payment has been refunded. Once we receive your payment and you confirm to which site the domain should be connected, I can restore it for you.
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I would like for it to be connected to JessicaAngusPhotography.Wordpress.com. Is that possible?
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I see Sarah has helped you finish this up via email, so everything should be working now.
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