Locked Out ? Need information please

  • Unknown's avatar

    Hello WordPressians,

    I’m a user that is concerned about a thing to which I could not find any information by skimming through your different options.

    It addresses security measures.

    Is it true that one can be locked out of a WordPress website for two years if a single error is made with the website password ?

    If yes, how can the situation be resolved ?

    Please let me know as soon as you can.

    Kind regards,

    Rincewind – Oook

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Is it true that one can be locked out of a WordPress website for two years if a single error is made with the website password ?

    No, it sounds like you are referring to if a site is deleted. Once a site is deleted, the URL of the site will not become available for two years.

    Regarding passwords, if you forget your password, you can simply reset it by going here:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    I would make sure that you remember your username and email because there are users who forget them or lose access to their email – that is where it gets tough to regain access to your account and site.

    But, if you ever have trouble, we do have a support page regarding account recovery:

    Recover Your Account

    Hope this helps! Let me know if you have any questions. Thanks!

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