locked out of an account

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  jonturnerhct · Member · Aug 24, 2019 at 4:42 pm

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  So I have two accounts and I’m locked out of one. I used to be able to access it by putting in the email address linked to the account, but when I do that it asks me to enter the username, which I can no longer remember. I can’ t get a recovery password because I no longer have access to the email linked to this account.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Aug 25, 2019 at 3:25 pm

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  Hi –

  We will require proof of ownership be submitted via https://en.support.wordpress.com/account-recovery/ and then we can grant access to the account.