Locked out of customize

  • Unknown's avatar

    When I click on ‘Customize’ I’m asked to confirm the email and password. After entering the registered email, I’m told that it’s invalid. ???

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Your site erickaple.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Locked out of customize’ is closed to new replies.