Locked Out of Dashboard

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  einkunfte · Member · Feb 20, 2021 at 8:22 am

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  When I try to log into my site, Safari gives me an error message that it cannot establish a secure connection. Chrome says the connection timed out. Help!

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  staartmees · Member · Feb 20, 2021 at 11:34 am

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  What is the URL of your site?

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  fstat · Staff · Feb 20, 2021 at 6:43 pm

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  Hi there,

  If you’re referring to realestatelicenseinfo.com, that that site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  einkunfte · Member · Feb 21, 2021 at 11:54 am

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  thanks!