Locked out of hacked (?) account

• 

  enoughwiththeunrelatedstuff · Member · Jul 28, 2018 at 12:35 am

  • Copy link
  • Add topic to favorites

  Hi,

  I am (was) the owner of an account named cripplehorse and owner of the blog https://cripplehorse.wordpress.com/
  I hadn’t logged in for a while and trying today, I find out that my password has changed so I can’t log in. I also cannot my account because it seems my associated mail has been changed as well. I have none of the proof listed in your recovery page and can thus get no support either so I had to create this account just for that. I imagine you are going to tell me you can do nothing about it without those pieces of proof that weren’t even features back when I was using the site, but evidently wordpress should had sent me an email requesting me to confirm the password/email change and I got none. I own multiple accounts with the username/id cripplehorse for years, such as twitter, instagram, facebook (where I also have a blog page about this blog) and the blog itself still features these social media links, which could serve as incidental and direct proof if somebody from wordpress were to contact me there regarding this situation. Any help would be appreciated. Thanks.

• 

  gemmacevans · Member · Jul 28, 2018 at 9:56 am

  • Copy link

  Hi enoughwiththeunrelatedstuff,

  I’ve sent an email to the address on your Account Settings page of the account you are currently logged in to. I’m going to close this thread but I will follow up with you there for more information.

  Thanks!