Locked out of my account

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  contactsolidafrique · Member · May 28, 2026 at 8:37 am

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  Hello everyone,

  I recently changed my admin mail in wordpress. Since then, I’ve been unable to connect to my wordpress account anymore. The credentials changed as the usual ones don’t work anymore. When I try to reinitialize my password, I don’t receive the email (checked different email addresses, spam folders etc…).

  I’m at a loss there. I can’t follow with an account restauration as they claim that my email address isn’t valid.

  Any help would be appreciated !

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  benitoalba · Member · May 29, 2026 at 3:40 pm

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  Hi there, since the reset email isn’t arriving, use the WordPress.com Account Recovery form here:

  https://wordpress.com/wp-login.php?action=recovery

  This guide may help you gather the right details before submitting the form:

  https://wordpress.com/support/account-recovery/

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  housereading1 · Member · May 31, 2026 at 11:36 am

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  Seems to be a common problem here; sorry I’m not helpful, just frustrated as it happened to me and waiting for days for any reply. In 2026. Good luck.