Locked out of my own site

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  tomdonaldmusic · Member · Aug 20, 2019 at 6:48 pm

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  I wanted to change part of a page I’d created, but when I went to PAGES, all I was able to do was Copy A Page. When I clicked there, it said, ‘You need a higher level of permission.
  Sorry, you are not allowed to edit posts in this post type.’ I’m so frustrated. I don’t know what to do/not do. I don’t seem to be able to get in and disable any plugins that might be causing this error. I’ll try anything! Thanks….

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Aug 20, 2019 at 6:58 pm

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  You’re both the Administrator and Owner of https://tomdonaldmusic.wordpress.com/ so that shouldn’t be happening there.

  What is the URL of the site you’re having trouble with?

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  tomdonaldmusic · Member · Aug 21, 2019 at 3:06 pm

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  Hi MacManx,
  The url is https://jazzbeaus.wordpress.com
  Thanks for looking into this.

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  staff-zinnia · Staff · Aug 21, 2019 at 4:33 pm

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  To work on that site you’ll need to get signed in as 1doglaughing.

  You can reset the password from the sign in screen if needed. Let me know if you need more help.