Locked out of my own Site

• 

  bradj17 · Member · Apr 11, 2022 at 10:13 pm

  • Copy link
  • Add topic to favorites

  Cannot access the Fre-Q.com/wp-Admin site also my site has been up for over 1 year and it still reflects as ‘Coming Soon’ on your site

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  supernovia · Staff · Apr 12, 2022 at 1:00 am

  • Copy link

  Hey there, Fre-Q.com seems to be hosted with another provider. If wp-admin isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  They can also help you with the Coming Soon message.

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , as these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

  Hoping this helps!